Payment Policy

At our agency, we believe in maintaining transparency and professionalism in all financial transactions. The following payment terms ensure a smooth and mutually beneficial working relationship:

1. Project Initiation

Projects like website design & development require an advance payment of 50% of the total project cost before work begins. This confirms the booking and allocation of resources. In case of paid promotions in different browsers, the full promotion amount has to be paid in advance.

2. Milestone Payments

For larger or long-term projects, payments may be divided into milestones, agreed upon before the project starts. Each phase will commence only after the respective milestone payment is completed.

3. Final Payment

The remaining balance must be cleared before final delivery, deployment, or transfer of ownership (including website files, credentials, or marketing assets).

4. Payment Methods

We accept payments via:

  • Bank Transfer (NEFT/IMPS/RTGS)
  • UPI Payments

5. Delayed Payments

Any delay in payment may result in:

  • Temporary suspension of services
  • Delay in project timelines
  • Additional late fees (if applicable)

6. Revisions & Additional Work

The project cost includes only the agreed scope. Any additional work or revisions beyond scope will be charged separately and communicated in advance.

7. Refund Policy

Advance payments are mostly non-refundable, as they cover resource allocation, planning, and initial work already undertaken. Exceptions in case where refund request has been made before start of project planing.

8. Ongoing Services

For services like digital marketing, maintenance, or hosting:

  • Payments are billed monthly or quarterly.
  • Services may be paused if payments are not received on time

Note: By proceeding with our services, you agree to the above payment terms.